First Things First
This portal is not for one time customers. If you have ordered a service from us and are not on a retainer. Please reach out by email at [email protected]
There are 8 fields to fill to get your request to us.
Your Website
This is a special field where your email goes. We need this so that we know what website needs attention.
Please use this format:
Priority
We have many clients. And we want to give each single one the same experience. This field is to let us know how urgent it is for us to get working on this.
Examples of something really urgent are when your website suddenly goes down, your customers are experiencing technical difficulties, or a change that affects your business needs to immediately be displayed on the website.
Task Name
Should be pretty straight forward. Just give it a name so it’s easy to reference to when following up by email!
Task Description
This is where you gotta tell us as much as possible about your needs. If you could list all your needs, it would make it easier for us to use it as a checklist to speed up the process.
When Do You Need This By?
Just give us a hard deadline that you need this by. We’d say to give us 1-2 days before you actually need it if you want to make sure we don’t go over the deadline.
Relevant Attachments
Pictures, documents, graphics, logos, etc. We need them. Please upload them at this section.
Follow Up Email
Who do we let know when we’re done? We need this part too 🙂
